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Quality Guarantee


 

At AAA Waterdale Service, our success is achieving your objectives. Our policies and practices are developed to ensure we can help achieve the highest standard of service using the most efficient and cost effective solutions available.

• Minimum Criteria: Cleaners must demonstrate a minimum 2 years relevant work experience, are reference checked and assessed on their ability to converse with clients before selected to join the team.

• Training: All Cleaners must conduct AAA Waterdale Service’s training program • • Onsite inductions: Conducted to familiarise with job specifications and the team before job commencement.

• Job Schedules: are provided to the team at the start of every job.

• Property Inspections & Audits: are undertaken by and feedback is provided.

• Client and Tenant Issues: attended to within 24hour of notification

We are so confident that you will be delighted by our quality and service that we attach a 100% satisfaction guarantee with every job.

So if you aren’t happy with our work, we will return to your premises and re-clean the area for free. Nothing is more important than our customer’s complete satisfaction!